Privacy policy
Your privacy matters
At BKP Therapy, protecting your privacy is something I take seriously. This policy explains what personal information I collect, how it's used, and the steps I take to keep it safe. As a Registered Psychotherapist practicing in Ontario, I follow the requirements set out under the Personal Health Information Protection Act (PHIPA) for your health information, and the Personal Information Protection and Electronic Documents Act (PIPEDA) for other personal information collected through this website.
What information I collect
Depending on how you interact with this website or my practice, I may collect:
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Contact information you provide, such as your name, email address, and phone number
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Information submitted through the contact form or consultation booking form
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Health information shared during consultations or therapy sessions
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Basic website usage data collected automatically through cookies (see the Cookies section below)
How your information is used
Information collected through this website is used to:
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Respond to your inquiries and messages
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Schedule and manage consultations or appointments
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Provide therapy services, including session notes and treatment records
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Communicate with you about your care
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Meet legal, regulatory, and professional obligations as a Registered Psychotherapist
Your health information is never used for marketing purposes and is never sold or shared with third parties for commercial gain.
How your information is protected
Personal health information is stored securely and accessed only by me, or where applicable, professionals directly involved in your care. Reasonable administrative, technical, and physical safeguards are in place to protect your information from unauthorized access, use, or disclosure.
AI-assisted note-taking
I use AI-assisted tools to support session note-taking. Any tool used for this purpose is selected with client privacy and confidentiality as a priority, and I'm happy to answer any questions you have about this process before or during our work together.
When information may be shared
Your personal health information will not be shared without your consent, except where required or permitted by law. This may include situations involving risk of serious harm to yourself or others, a legal requirement to disclose information, or as otherwise permitted under PHIPA.
Cookies
This website may use cookies to improve your browsing experience and understand general site usage. You can adjust your cookie preferences at any time through your browser settings or the cookie banner on this site.
Your rights
Under PHIPA, you have the right to:
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Access your personal health information, with limited exceptions
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Request corrections to your records
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Withdraw consent for certain uses or disclosures of your information, subject to legal and professional requirements
To make a request regarding your information, please reach out through the contact page.
Important information
Retention and changes
Retention of records
Client records are retained in accordance with the record-keeping requirements set out by the College of Registered Psychotherapists of Ontario (CRPO).
Changes to this policy
This privacy policy may be updated from time to time. The effective date at the top of this page reflects the most recent update.
